How to Read Your Bill
Your electric bill can tell you a lot more than your monthly electrical energy charges. It's filled with information that can help you monitor your energy usage. For a detailed explanation of each section, click on various portions of the bill to the left.
Bill Payment Problems
In difficult economic times, if you are having problems paying your electric bill, please call us to make payment arrangements before your bill becomes past due: Hilo 808-969-6999, Kona 808-329-3584, or Waimea 808-885-4605.
Payment Protection Insurance
Payment Protection insurance can help you pay your electric bill if you lose your income due to an unpaid leave of absence, job loss or total disability. To sign up or obtain more information, call 1-888-838-0054.
Current Electric Rates
If you'd like a copy of a brochure listing our current electric rates by rate schedule, call us Hilo: 808-969-6999, Kona: 808-329-3584, Waimea: 808-885-4605.